Proceedings of the
Australia-Middle East Conference on Business and Social Sciences 2016, Dubai
(in partnership with The Journal of Developing Areas, Tennessee State University, USA and ALHOSN University, United Arab Emirates)

City Seasons Hotel, Dubai, United Arab Emirates
April 17-18, 2016

All papers were double-blind reviewed to be accepted for the conference.

Editors
Abu N M Wahid PhD
Carmen Reaiche Amaro PhD
Wahid Murad PhD

© 2016 Australian Academy of Business and Social Sciences

To access any particular paper online, please click on the “All Papers” link below. Then you will have the selection option for a particular “Research Track” to narrow down your search.

All Papers   Best Papers

Proceedings of the
International Conference for Bankers and Academics 2016, Dhaka
(In Partnership with Bangladesh Institute of Bank Management, Dhaka, Bangladesh and The Journal of Developing Areas, Tennessee State University, USA)

Bangladesh Institute of Bank Management, Mirpur, Dhaka, Bangladesh
September 25-26, 2016

All papers were double-blind reviewed to be accepted for the conference.

Editors
Prashanta Kumar Banerjee, PhD
Carmen Reaiche Amaro, PhD
Wahid Murad, PhD

© 2016 Australian Academy of Business and Social Sciences

To access any particular paper online, please click on the “All Papers” link below. Then you will have the selection option for a particular “Research Track” to narrow down your search.

All Papers   Best Papers

Welcome to the Asia-Pacific Conference on Business and Social Sciences (APCBSS) 2015, Kuala Lumpur. The key organiser of the conference is Australian Academy of Business and Social Sciences, which is devoted to high quality research and publication in business and social sciences.

The Academy, founded by a group of Australian academics is based on the belief that excellence in research and publication is the key to benefiting academics, businesses, society and other relevant stakeholders at local, national, regional and international levels. The Academy works with partners throughout the world and builds networks between research and publication, academic and society, the government and private sector, and across diverse interest groups. It organises international conferences in five continents and publishes scholarly research articles in peer reviewed journals and proceedings. The main objective of APCBSS 2015 is to promote and publish ideas which are important for businesses, societies and economies throughout the world.

The Australian Academy of Business and Social Sciences is also proud to be partners with The Journal of Developing Areas. Under the partnership agreement between Tennessee State University and Australian Academy of Business and Social Sciences (AABSS) a number of high quality papers drawn from APCBSS 2015, Kuala Lumpur will be published in the form of Special Issues of The Journal of Developing Areas.

This conference held in Kuala Lumpur, Malaysia in November 2015 is the third gathering of researchers under the banner of the Academy. We welcome researchers from around the world. In this conference, academics from 25 countries representing five continent including North America, Africa, Australia, Europe, The Middle East, The Pacific and Asia have gathered to share their latest research and ideas. Papers presented here in this proceeding cover all areas of business and management as well as a number of other areas in the social sciences. In particular you will find papers discussing recent trends in Economics, Management, Marketing, Accounting and Finance, Political Science, Sociology, Education, Social Business and ICT. All papers presented here have been through a rigorous double blind peer review process ensuring the highest level of academic quality and relevance.

Stephen Boyle, PhD
Dean, Academic Affairs
Division of Business
University of South Australia
Adelaide, SA, Australia

November 20, 2015

Welcome to the Australia-Middle East Conference on Business and Social Sciences (AMECBSS) 2016, Dubai. The key organiser of the conference is Australian Academy of Business and Social Sciences, which is devoted to high quality research and publication in business and social sciences.

The Academy, founded by a group of Australian academics is based on the belief that excellence in research and publication is the key to benefiting academics, businesses, society and other relevant stakeholders at local, national, regional and international levels. The Academy works with partners throughout the world and builds networks between research and publication, academic and society, the government and private sector, and across diverse interest groups. It organises international conferences and publishes scholarly research articles in peer reviewed journals and proceedings. The main objective of AMECBSS 2016 is to promote and publish ideas which are important for businesses, societies and economies throughout the world.

The Australian Academy of Business and Social Sciences is also proud to be partner with The Journal of Developing Areas. Under the partnership agreement between Tennessee State University and Australian Academy of Business and Social Sciences (AABSS) a number of high quality papers from AMECBSS 2016, Dubai will be published in the form of Special Issues of The Journal of Developing Areas. Some papers, which do not meet the requirements of The Journal of Developing Areas, will be published in two AABSS journals: Australian Journal of Business and Social Sciences and Australian Journal of Sustainable Business and Society.

This conference held in Dubai, United Arab Emirates in April 2016 is the fourth gathering of researchers under the banner of the Academy. We welcome researchers from around the world. In this conference, academics from 23 countries representing five continents including North America, Africa, Australia, Europe, The Middle East, The Pacific and Asia have gathered to share their latest research and ideas. Papers presented here in this proceeding cover all areas of business and management as well as a number of other areas in the social sciences. In particular, you will find papers discussing recent trends in Economics, Management, Marketing, Accounting and Finance, Political Science, Sociology, Education and Social Business. All papers presented here have been through a rigorous blind peer-review process ensuring the highest level of academic quality and relevance.

Stephen Boyle, PhD
Dean, Academic Affairs
Division of Business
University of South Australia
Adelaide, SA, Australia

April 11, 2016

Welcome to the Australasian Conference on Business and Social Sciences (ACBSS) 2015, Sydney. The key organiser of the conference is Australian Academy of Business and Social Sciences, which is devoted to high quality research and publication in business and social sciences.

The Academy, founded by a group of Australian academics is based on the belief that excellence in research and publication is the key to benefiting academics, businesses, society and other relevant stakeholders at local, national, regional and international levels. The Academy works with partners throughout the world and builds networks between research and publication, academic and society, the government and private sector, and across diverse interest groups. It organises international conferences in five continents and publishes scholarly research articles in peer reviewed journals and proceedings. The main objective of ACBSS 2015 is to promote and publish ideas which are important for businesses, societies and economies throughout the world.

The Australian Academy of Business and Social Sciences is also proud to be partners with The Journal of Developing Areas. Under the partnership agreement between Tennessee State University and Australian Academy of Business and Social Sciences (AABSS) a number of high quality papers drawn from AABSS conferences will be published in the form of Special Issues of The Journal of Developing Areas.

This conference held in Sydney, Australia in April 2015 is the second gathering of researchers under the banner of the Academy. We welcome researchers from around the world. Academics from over 30 countries representing every continent including North America, South America, Africa, Australia, Europe, The Middle East, The Pacific and Asia have gathered to share their latest research and ideas. Papers presented here in this proceeding cover all areas of business and management as well as a number of other areas in the social sciences. In particular you will find papers discussing recent trends in Economics, Management, Marketing, Accounting and Finance, Political Science, Sociology, Education, Social Business and ICT. All papers presented here have been through a rigorous double blind peer review process ensuring the highest level of academic quality and relevance.

Stephen Boyle, PhD
Dean, Academic Affairs
Division of Business
University of South Australia
Adelaide, SA, Australia

April 7, 2015

It is indeed with great pleasure, I am writing this little note. Since I took over as editor of the Journal of Developing Areas (the JDA) in the early 2000s, I have been cherishing a dream, to be actively involved in organizing international conferences in partnership with a group like AABSS. I am exceedingly pleased that finally my dream has come true.

Today, at this momentous occasion, I have yet another dream that the JDA and AABSS would go a long way shoulder to shoulder upholding the highest standards in partnership, research, and creativity. I am confident, this cooperative initiative would last long and be a perpetual beacon of inspiration for serious and academic researchers around the world, especially the youngsters.

I believe, the methodologies and the findings contained in this collection would stimulate and encourage people in the academia and in policy making to be more innovative and productive in the years to come. I wish it to be a great success.

Abu N M Wahid
Editor, The Journal of Developing Areas
Nashville, TN. USA

July 29, 2014

On behalf of AABSS and the JDA, I welcome you all to this conference in the city of Dhaka and wish it to be a great success like the others in the past.

Then, I must express my gratitude to Professor Dr. Taufic Ahmad Choudhury, Conference Chair & Director General, BIBM and Associate Professor Dr. Stephen Boyle, Conference Co-chair & Dean: Academic, School of Business, University of South Australia for their support and patronization of this conference. I also thank Mr. Fazle Kabir, Governor, Bangladesh Bank and Professor Dr. Mohammed Farashuddin, Chairperson, Board of Trustees, East West University, Dhaka, Bangladesh & Former Governor, Bangladesh Bank for being a part of us in this event. My special thanks to Professor Dr. Prashanta Kumar Banerjee, Director (R,D&C) for playing a vital role in making this ICBA 2016 happen.

To all the presenters and participants of this conference, I would like to say that the JDA is a proud partner of this initiative and is committed to quality research and publications. As soon as this conference is over, I will directly and personally contact all the presenters whose manuscripts have been accepted for the JDA as Papers and/or Notes.

Here are some of the tips for the authors:

1. As soon as you go home, please incorporate the comments and queries that you may have received while presenting the Papers/Notes.
2. After finishing the draft, please give a spell check and make sure that all spellings are in the American style.
3. As per our new policy, please expand the abstract to 350 - 400 words.
4. Please pay attention to our size limit – including references, Papers and Notes must be in the neighbourhood of 5,000 and 3,500 words respectively.

Wishing you all the best.

Abu N M Wahid, PhD
Managing Editor, The Journal of Developing Areas
Professor
Department of Economics and Finance
Tennessee State University
Nashville, TN. USA

Monday, September 19, 2016

CONFERENCE INAUGURATOR
Steven Holliday – Central Queensland University, Australia

CONFERENCE CHAIR
Stephen Boyle – University of South Australia, Australia

PROGRAM ADMINISTRATOR
Ezaz Ahmed – Central Queensland University, Australia

CONFERENCE COMMITTEE
Stephen Boyle – University of South Australia, Australia
Abu N.M. Wahid – Tennessee State University, USA
David Hamilton - Central Queensland University, Australia
ABM Abdullah – University of South Australia
Belayet Hossain - Thompson Rivers University, Canada
Brian D’Netto - Charles Sturt University, Australia
Carmen Reaiche Amaro - University of South Australia, Australia
Erich Fein - University of Southern Queensland, Australia
Ezaz Ahmed – Central Queensland University, Australia
Mohammad Muazzem Hossain - Grant McEwan University, Canada
Paul Krust – Central Queensland University, Australia
Ramudu Bhanugopan - Charles Sturt University, Australia
Wahid Murad – University of South Australia
Zhan Su - Laval University, Canada

KEYNOTE SPEAKERS
Scott Bowman – Central Queensland University, Australia
Ronald D. Johnson – North Dakota University, USA
Vinny Caraballo - Global Targeting Inc., USA
Lee Di Milia – Central Queensland University, Australia

SOCIAL BUSINESS WORKSHOP SPEAKERS
Prodip Ray – University of New South Wales, Australia
Mahfuz Ashraf – University of New South Wales, Australia
Amir Khashru – Yunus Center, Bangladesh

SESSION CHAIRS
A.K.M Atiqur Rahman – North South University, Bangladesh
Abu N.M. Wahid – Tennessee State University, USA
Abu Siddique – The University of Western Australia, Australia
Batoul M Khalifa – Qatar University, Qatar
Belayet Hossain – Thompson Rivers University, Canada
Brian D’Netto – Curtin University, Australia
Carmen Reaiche Amaro – University of South Australia, Australia
Dolly Sunny – Indian Institute Technology, India
Geoffrey Ross Chapman – Central Queensland University, Australia
Mahfuz Ashraf – University of New South Wales, Australia
Malik Muhammad Sheheryar Khan - Australia
Marie-France Waxin - American University of Sharjah, UAE
Michael McGrath – Victoria University, Australia
Paul Krust – Central Queensland University, Australia
Peter John Kavalamthara – Curtin University, Australia
Pradeep Ray – University of New South Wales, Australia
Ramudu Bhanugopan – Charles Sturt University, Australia
Stephen Beaumont – CENTED, Argentina
Stephen Boyle – University of South Australia, Australia
Wahid Murad – University of South Australia, Australia
Widad Pitrus – Monash University, Australia

BEST PAPER AWARD COMMITTEE
Stephen Boyle – University of South Australia, Australia
Abu N.M. Wahid – Tennessee State University, USA
Carmen Reaiche Amaro – University of South Australia, Australia
Wahid Murad – University of South Australia, Australia

VENUE AND LOGISTICS
Steven Holliday – Central Queensland University, Australia
Alison Hensley – Central Queensland University, Australia
Stephanie Gatt - Central Queensland University, Australia
Annette Kalczynska - Central Queensland University, Australia
Ezaz Ahmed – Central Queensland University, Australia
Ataus Samad – Central Queensland University, Australia
Gofran Faroqi – Flinders University, Australia

ICT AND WEBSITE MANAGEMENT
Khalid Saifullah – Australian Academy of Business and Social Sciences, Australia

PHOTOGRAPY AND VIDEO RECORDING
Tariqul Hasan – Sydney, Australia

CONFERENCE CHAIR
Stephen Boyle – University of South Australia

PROGRAM ADMINISTRATOR
ABM Abdullah – University of South Australia

CONFERENCE COMMITTEE
Stephen Boyle – University of South Australia
Abu N.M. Wahid – Tennessee State University
Carmen Reaiche Amaro – University of South Australia
Ezaz Ahmed – Central Queensland University
ABM Abdullah – University of South Australia
Khaled Shukran – University of Malaya
Wahid Murad – University of South Australia

KEYNOTE SPEAKERS
Ronald J Johnson – North Dakota University
Chamhuri Siwar – National University of Malaysia
Rafiqul Islam Molla - International Islamic University Chittagong

DOCTORAL WORKSHOP SPEAKERS
Soumendra Ghosh – Tennessee State University
Abu N M Wahid – Tennessee State University
Rafiqul Islam Molla – International Islamic University Chittagong

SESSION CHAIRS
Ronald J Johnson – North Dakota University, USA
Rafiqul Islam Molla – Islamic University Chittagong, Bangladesh
Carmen Reaiche Amaro – University of South Australia, Australia
Habibullah khan – GlobalNxt University, Malaysia
Omar Khaled Rizwanul Bashar – Swinburne University of Technology, Australia
M Moniruzzaman – International Islamic University Malaysia, Malaysia
Mahbubur Rahman – North South University, Bangladesh
Ahmed Mustafa Elhussein Mansour - United Arab Emirates University, United Arab Emirates
Pulak Mishra - Indian Institute of Technology Kharagpur, India
Ariful Hoque – Murdoch University, Australia
Muhammad Muazzem Hossain – MacEwan University, Canada
Belayet Hossain – Thompson Rivers University, Canada
Mohamed Wahba – Arab Academy for Science and Technology, Egypt
Khalid A Alanzi – The Public Authority for Applied Education and Training, Kuwait
Mahmudul Alam – National University of Malaysia, Malaysia
ABM Shahidul Islam – University of Dhaka, Bangladesh
Fazlul Karim – Multimedia University, Malaysia
Noore Alam Siddiquee – Flinders University, Australia
Simon Watts – University of New South Wales, Australia
Jennifer Tunga Janang – University Technology Malaysia, Sarawak, Malaysia
Asniati – Andalas University, Indonesia
Simon Watts – The University of Newcastle, Australia
Paga Kallu Rao – Al Sharqiyah University, Sultanate of Oman

BEST PAPER AWARD COMMITTEE
Stephen Boyle – University of South Australia
Abu N M Wahid – Tennessee State University
Carmen Reaiche Amaro – University of South Australia
Soumendra Ghosh – Tennessee State University

LOGISTICS AND SUPPLY
Alicia Stengert – UniSA College, University of South Australia
Catherine Madigan – University of South Australia
Carmen Reaiche Amaro - University of South Australia
Ezaz Ahmed – Central Queensland University
ABM Abdullah – University of South Australia
Khaled Shukran – University of Malaya
Wahid Murad – University of South Australia

ICT AND WEB MANAGEMENT
Khalid Saifullah

VENUE ARRANGEMENT AND ACCOMODATION
Sebastian Nathan – Hotel Grand Seasons, Kuala Lumpur
Khaled Shukran – University of Malaya

SPECIAL THANKS TO
Stephen Dowdy – Head of UniSA College, University of South Australia

CONFERENCE COMMITTEE
Professor Stephen Boyle – University of South Australia, Australia
Professor Abu N.M. Wahid – Tennessee State University, USA
Professor Brian D’Netto – Curtin University, Australia
Dr Carmen Reaiche Amaro - University of Adelaide, Australia
Dr ABM Abdullah – University of South Australia, Australia
Dr Ezaz Ahmed – Central Queensland University, Australia
Dr Wahid Murad – University of South Australia

CHIEF GUEST
Mr. Fazle Kabir - Governor, Bangladesh Bank and Chairman, BIBM Governing Board

KEYNOTE SPEAKER
Professor Dr. Mohammed Farashuddin - Chairperson, Board of Trustees, East West University, Dhaka, Bangladesh & Former Governor, Bangladesh Bank

PROFESSIONAL WORKSHOP FACILITATORS
Professor Dr. A.B. Mirza Azizul Islam - BRAC Business School, BRAC University, Dhaka, Bangladesh and Former Advisor, Caretaker Government of the People’s Republic of Bangladesh
Dr. Zahid Hussain - Lead Economist, South Asia Finance and Poverty Group, World Bank, Bangladesh
Mr. Shivakumar Sriraman - Chief Risk Officer, India & South Asia, VISA Consolidated Support Services (India) Pvt. Ltd., India
Mr. Amitoj Sawhney - President, VISA Consolidated Support Services (India) Pvt. Ltd., India
Mr. Tapan Kanti Sarkar - President, CTO Forum, Bangladesh

SESSION CHAIRS
Mr. Mohammad Muslim Chowdhury - Additional Secretary, Ministry of Finance, GOB
Mr. Shitangshu Kumar Sur Chowdhury - Deputy Governor, Bangladesh Bank.
Mr. Khondkar Ibrahim Khaled - Dr. Muzaffer Ahmad Chair Professor, BIBM.
Mr. S. A. Chowdhury - A. K. Gangopadhaya Chair Professor, BIBM
Professor Dr. Mustafizur Rahman - Executive Director, Centre for Policy Dialogue (CPD), Dhaka
Mr. A.L.M. Abdur Rahman NDC - Rector, Bangladesh Public Administration Training Centre
Professor Dr. Mahmod Osman Imam - Department of Finance, University of Dhaka
Professor Dr. Mijanur Rahman - Vice-Chancellor, Jagannath University, Dhaka
Professor Dr. Taslim Uddin Ahmed - Department of Economics, University of Dhaka
Prof. Shibli Rubayat Ul Islam - Dean, Faculty of Business Studies, University of Dhaka
Professor Dr. Saiful Mazid - Director, IBA, University of Dhaka
Professor Dr. Toufic Ahmad Choudhury - Director General, BIBM

SESSION DISCUSSANTS
Professor Dr. Shaikh Shamsuddin Ahmed - Department of Finance, University of Dhaka
Mr. Arif Khan - CEO & Managing Director, IDLC Finance Ltd.
Professor Dr. Md. Sadiqul Islam - Department of Finance, University of Dhaka
Mr. Md. Habibur Rahman - Managing Director, Al-Arafah Islami Bank Ltd.
Professor Dr. Sarwar Uddin Ahmed - Dean, School of Business, IUB, Dhaka
Dr. Mohammed Haider Ali Miah - Managing Director & CEO, EXIM Bank Ltd.
Professor Dr. Shah Md. Ahsan Habib – BIBM, Dhaka
Mr. Md. Naushad Ali Chowdhury - Executive Director, Bangladesh Bank
Professor Dr. Md. Abul Hossain - Department of Economics, University of Chittagong
Dr. Mohammed Helal Uddin - Associate Professor, Department of Economics, University of Dhaka
Professor Dr. Md. Nazmul Karim Chowdhury - Department of Management Studies, University of Dhaka
Mr. Ahmed Kamal Khan Chowdhury - Managing Director, Prime Bank Ltd.
Professor Dr. Md. Saleh Jahur - Department of Finance, University of Chittagong
Professor Dr. Mahfuzul Haque - Department of Accounting, University of Dhaka
Professor Dr. Md. Moazzem Hossain - Chairman, Department of Management, University of Chittagong
Dr. Faisal Ahmed - Senior Economic Advisor, Bangladesh Bank
Professor Dr. Gour Gobinda Goswami - Department of Economics, North South University, Dhaka
Professor Dr. Prashanta Kumar Banerjee – BIBM, Dhaka
Mr. Kazi Mashiur Rahman - Managing Director & CEO, Mercantile Bank Ltd.
1. Professor Dr. Abdur Rab Khan, North South University, Dhaka
Mr. Md. Abdul Halim Chowdhury - Managing Director & CEO, Pubali Bank Ltd.
Mr. Mohammad Abdul Mannan - Managing Director, IBBL
Mr. Faruq Moinuddin - Additional Managing Director, The City Bank Ltd.

BEST PAPER AWARD COMMITTEE
Associate Professor Stephen Boyle – University of South Australia, Australia
Dr. Carmen Reaiche Amaro – University of Adelaide, Australia
Dr. Wahid Murad – University of South Australia, Australia

ICT AND WEBSITE MANAGEMENT
Mr Khalid Saifullah – Australian Academy of Business and Social Sciences, Australia

The Australian Academy of Business and Social Sciences thanks the following sponsors for making the APCBSS 2015, Kuala Lumpur Conference possible through their generous contributions.